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16.03.2020

Ice Cream and Chocolate Carnival cancelled due to coronavirus situation

We informed you of the unfortunate news last week, that the Ministry for Health and Welfare has instructed event organizers to cancel all gatherings and events of over 500 people in Finland until end of May 2020 because of the coronavirus.

Following the authority’s instructions, Jäätelö- ja suklaakarnevaali 24-26.4.2020 must be cancelled. The carnival will be held in spring 2021.

The situation is very unfortunate and regrettable for all of us. Our team has worked hard for this spring’s event since summer 2019, and we are sure you have been looking forward to visit the festival as well!

This is a very unfortunate situation but our festival continues in our digital channels. So please follow our social media channels and share your stories with us! You can also follow delicious news of ice cream and chocolate and subscribe our newsletter.

We regret this situation and we will do our best to serve our customers in best possible way in this very challenging situation.

Let’s have a wonderful carnival next year!

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Tiketti’s instructions for returning tickets:

To return the tickets you can use this form: https://www.tiketti.fi/returntickets

You are able to return tickets at Tiketti’s outlet. Please note that there are no cash available so if you are returning your tickets at the outlet, you can leave your address details and bank account number, and the return will be made to your account. Please note that ticket returns can not be made at R-kioski.  You can also post your tickets to Tiketti with your IBAN and address details to: Tiketti Oy, Urho Kekkosen katu 4-6, 00100 Helsinki.

”We have received a lot of inquiries from our customers who have bought tickets to different events that if it’s possible not to return the tickets and leave the money spent to support the event organizers to cover their costs in this difficult situation. We want to respond to these requests and all the events cancelled due to coronavirus, the last date to return the tickets will be August 31st 2020. After this date we will account the unreturned tickets to the event organizers,” Tiketti informs. 

If you also want to support our event, we are very thankful for it.

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